vVenues is committed to ensuring that your personal data is processed in a privacy-safe manner with a good level of protection and in accordance with applicable data protection legislation.
If you have any questions about privacy, you are always welcome to contact us. Our contact details can be found below under the heading “Contact details”.
The companies that are part of the Onemotion Group are jointly responsible for the processing of your personal data. The Group consists of Onemotion IMC AB (reg. no. 556608-3324), Production Republic of Scandinavia AB (556704-9563), UBIQ AB (556963-5914) and vVenues AB (559318-7031). The Onemotion Group is responsible for ensuring that your data is handled correctly and securely in accordance with applicable legislation.
WHAT IS PERSONAL DATA?
Personal data is any information that can be directly or indirectly (i.e. together with other data) linked to you, such as name, image, social security number and IP address.
WHAT PERSONAL DATA DO WE HANDLE ABOUT YOU AND WHY?
In this section, we explain how your personal data is used to provide you with relevant experiences, services and offers. We handle the following information that you provide to us yourself:
- Your name and contact details, such as email address
- We process your personal data to:
- Communicate with you via app, SMS, email or similar electronic communication regarding our services or collaborations.
- Promote our services and products, e.g. via email and sms
- Produce statistics to improve our services
- Administer payment
- Prevent fraud
Legal basis for processing: The processing is necessary for our legitimate interest to use your data for statistics and to promote our services, ensure payment and prevent fraud (Balancing of Interests).
Storage period: We save data about you up to 24 months or if applicable, 24 months after you are no longer a customer or supplier. You can contact us yourself and have your data deleted.
When you communicate with us
You can choose to communicate with vVenues in many different ways, e.g. via social media, in calls or emails.
When you communicate with us, we handle data that you provide to us, for example:
- Name and contact details
- Information about your point of view, question or case
We process your personal data to:
- Answer questions and manage your case, such as correcting errors and handling questions.
- Improve our services and the information we provide and publish through our website
- Analyze calls to improve our service
Legal basis for the processing: The processing is necessary for our legitimate interest in responding to your communication, handling your case and improving our services (Balancing of Interests).
Storage period: We save data about you up to 24 months or if applicable, as long as you are a customer or supplier. You can contact us yourself and have your data deleted.
When you participate in marketing activities or customer surveys
In connection with marketing activities (lectures, competitions, promotions, fairs or events) or in connection with customer surveys, we handle the information you provide to us, including names and contact details.
We process your personal data to:
- Administer the market activity or customer survey, including reconnecting with you
- Inform about and offer you new marketing activities and customer surveys
- Produce statistics from marketing activities and customer surveys, in order to improve our services
Legal basis for the processing: The processing is necessary for our legitimate interest in administering activities and investigations and improving our services (Balancing of Interests). Personal data processing related to the administration of competitions is necessary for us to comply with our agreement regarding the competition (Performance of contracts). If our processing requires your consent, we will obtain your consent before the processing begins.
Storage period: As a starting point, we save your personal data for 1 month after the end of the activity. If you are a customer or supplier with us, your data will be saved for as long as this cooperation continues and then a maximum of 24 months after that.
When you use any of our websites or apps
When you visit our website, we handle:
- Information about how you interact with and use our website.
- Information about your visits to our websites, through so-called cookies [AL1] and other similar technologies.
When you use our apps, you can choose to send us logs if you have had technical problems. Then we handle information about your use of the app.We process your personal data to:
- Providing digital tools and services
- Maintain, test and improve our digital tools and services
- Detecting and preventing security attacks, such as virus attacks
Legal basis for handling: The processing is necessary for our legitimate interest in maintaining, testing and improving our digital tools and services (Balancing of Interests). For the provision of Wi-Fi, our personal data processing is based on the legal basis of performance of contracts.
Storage period: We save your personal data for 1 month after you have used our digital channels or 24 months after you are no longer a customer or supplier. You can contact us yourself and have your data deleted.
When someone else shares your personal data with us in order to give you the opportunity to participate in a digital event
We manage your name and email address so that you can participate in a digital event organized on our platform.
When we receive information that you will participate in such an event, we process your personal data for the purpose of sending you an invitation and/or participant link.
Legal basis for the processing: The processing is necessary for our legitimate interest to give you access to the event(Balancing of Interests).
Storage time: Up to 30 days after the end of the event.
When we have an obligation under law
In addition to what is described in the above paragraphs, in some cases we process your personal data when we are required by law, for example because of our accounting obligations or at the request of the authority.
Legal basis: Processing is necessary for the fulfilment of a legal obligation (Legal obligation).
HOW LONG DO WE SAVE YOUR PERSONAL DATA?
Your personal data is only stored for as long as it is required to fulfil the purposes of the processing, or for as long as we have to store it by law. After that, your data is safely deleted or de-identified, so that it can no longer be linked to you.
TO WHOM DO WE DISCLOSE YOUR PERSONAL DATA?
vVenues never sells your data to a third party. However, we may disclose your personal data to the following categories of recipients:
- Customers and suppliers, both inside and outside the EU/EEA, such as providing IT services or providing payment intermediation. If we transfer your personal data to countries outside the EU/EEA, it is done based on an appropriate transfer mechanism, e.g. standardised data protection rules as decided by the European Commission, for access to and information about the standard data protection rules see the Data Protection Authority’s website.
- Other recipients when required by law, regulation or authority.
- In the event that we intend to transfer all or part of our business, personal data may be disclosed to a potential buyer.
Recipients who handle personal data on vVenues’s behalf must always enter into a so-called personal data processing agreement with us in order to ensure that your data is handled correctly and securely.
HOW DO WE PROTECT YOUR PERSONAL DATA?
Your privacy is important to us and that’s why we focus on security. We take measures to protect your data in accordance with the General Data Protection Regulation and established information security guidelines. This means that we have procedures and rules regarding data protection, e.g. that we send your data securely and ensure that staff only have access to the data they need to carry out their work
When you visit our website, we may also collect information and information about you by using so-called cookies.
You have certain rights under data protection law. If you want to exercise any of your rights, you can contact us via the contact details in the next section.
If you would consider that our processing of your personal data is not in accordance with data protection legislation, please contact us, see the contact details section below. You also have the right to complain to the Swedish Data Protection Authority, which is the supervisory authority.
We will, at your request or on our own initiative, correct, de-identify, delete or supplement data that is found to be inaccurate, incomplete or misleading.
You have the right to request from us access to and rectification or deletion of your personal data (for example, if such deletion is required by applicable law), request restriction of the continued processing of your personal data and a right to object to the processing under the conditions permitted by applicable personal data legislation (for example, if you question whether the personal data is correct or if the processing is legal). We will notify each recipient to whom the personal data has been disclosed of any corrections or deletions of data and limitation of the processing of data that occurs under this paragraph.
You have the right to data portability, i.e. a right, under certain conditions, to obtain and transfer your personal data in a structured, widely used and machine-readable format to another controller.
If you do not want us to process your personal data for direct marketing purposes, you have the right to report this to us at any time in writing. Once we have received your notification, we will cease processing the personal data for this marketing purpose.
You have the right, through a written application, to obtain free of charge a register extract from us about what personal data are registered about you, the purposes of the processing and to which recipients the data have been or are to be disclosed. You also have the right to receive information in the register extract about the anticipated period during which the data will be stored or the criteria used to determine this period. You also have the right to receive information about your other rights set out in this paragraph in the register extract.
Here you can read more about your rights: https://www.datainspektionen.se/dataskyddsreformen/dataskyddsforordningen/de-registrerades-rattigheter/
If you would like further information on how your personal data is handled, please contact us: vVenues AB, Box 3044, SE-104 25 Stockholm, Sweden.